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Customer Service
Welcome to Flee!
To purchase Flee products with your Visa or MasterCard, we invite you to do so in any of the following ways:
In Person
We'd love to have you visit with us; stop by our shop at
1274 Washington Street, West Newton Square, Massachusetts 02465
Shop Hours:
Tuesday-Friday 11-6
Saturday 11-5
Sunday & Monday Closed
On-Line
To begin ordering on-line click here
Via Telephone
We'd love to chat with you! Give us a call at 617.244.5526 during store hours, or leave us a message with your phone number and best time to reach you; our apologies in advance if you receive our voicemail during shop hours - chances are we're with customers but we'll be sure to return the call as soon as possible
Shipping/Handling:
Flee products are shipped USPS Priority Mail within the United States and are shipped as soon as possible upon receipt of order and payment processing. We do accommodate global shipping to our admirers beyond United States territories; International ship fees applied based on Ship To address and weight; individual product prices do not reflect tax or shipping/handling fees; prices are in US dollars
Purchasing Policy:
Returns/Exchanges: Flee does not accept returned merchandise for payment refund; we will honor an unused merchandise exchange within one month of purchase when accompanied by original product packaging (clear polybag & hang tag), along with receipt or original purchaser name and date of purchase; any remaining balance on an uneven exchange will be offered in the form of a merchandise credit; additional ship/return and handling fees shall be incurred by the customer and can vary based on weight and destination
Merchandise Guarantee
We guarantee our merchandise for up to 30 days* after purchase, and cannot be responsible for wear & tear, weight restrictions and/or inappropriate use or treatment of our merchandise.
* We and/or our manufacturer reserve the right to deny a returned item within 30 days of purchase, due to what we might consider customer negligence
Please Enjoy Our Products With Care
We Appreciate Your Business
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